Michael Childers, a business and labor education professor at the University of Wisconsin-Madison, said the news may be bigger than the agreement the United Auto Workers reached with major U.S. auto manufacturers late last year, ending a nearly two-month strike that had shut down multiple plants.
“Historically, the service sector has struggled in a huge way to successfully organize and bargain contracts,” Childers said. “This is really exciting news for … workers wanting a voice at work.”