At UW Health, telehealth was “very minimal” before the pandemic but accounted for the “vast majority” of visits last March and April, said Dr. Pete Newcomer, chief medical officer. It has settled at about 30% of visits, an amount he expects to remain. For some specialties, such as dermatology, telehealth hasn’t worked as well as expected, Newcomer said. “Sometimes you just need to see that lesion in person,” he said.